Your order will be shipped in a sturdy box wrapped in tissue paper and a free set of bow care instructions will be included. Please allow 2-4 weeks for your order to be processed and 3 -6 weeks for custom orders. Please feel free to email me for your special needs. We love to do custom orders and will be adding more examples as we can to give you a better idea of our superior work. Thanks and always remember... No bow is ever happy without a little head to Grace.